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FAQ

FAQ for service providers

Will Corahub cancel an event service professional’s member status upon receiving a customer complaint?

Your feedback is vital to the quality of service our member professionals provide. As with any credible complaint process, first we will evaluate both sides of the story before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the event vendor, we reserve the right to remove an event vendor from our system.

What criteria does an event vendor need to meet to become a member of the Corahub?

Corahub event vendor undergo a Screening before they are accepted in to our system while Corahub attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with an event vendor professional you verify that information presented is still current and/or acceptable to you.

What is your screening process for a member to become Corahub Certified?

To be Corahub Certified member event vendors must meet all the requirements for basic membership. In addition, they must have a minimum of three satisfied customer ratings from current Corahub customers.

How does Corahub increase my ROI?

Corahub helps to increase your customer reach. Corahub can be accessed from any part of the world which provides global advertising for your business and now customers won’t only have to reach you at your physical stores but can contact you from anywhere.

For whom is Corahub suitable?

Corahub is suitable for anyone who providers services for any form of event and also for those you are planning an event to make finding services they need easy.

What is the benefit of customizing my Corahub account?

Customizing your account to showcase your business the best way can be a great marketing strategy for you and can make a huge different why end users will choose you in place of another.

“My Account” is your personal space on our Web site where Corahub keeps your profile information secure for you. You are provided with you login details so you can:

  • Update your address, phone number or e-mail address.
  • Change your password.
  • View all active and completed service requests.
  • View the details of your request
  • See customers reviews and ratings

How do I sign up? Does it cost anything?

Kindly click on the registration tab and fill the form or you can send an email to info@corahub.com or call 08173044532, 08095956786. You will be charged N5000 for registration.

FAQ for end users

1. Why should I feel confident that Corahub can help me?

Corahub provides all you need to prepare for any event you are hosting or organizing. We offer a comprehensive list of event vendors to customers looking forward to have a party. We offer variety of articles and latest news on our website.

What will I find within Articles & News?

Articles & News is a package comprising of articles, videos, pictures, tools providing insights, advice on diverse topics. You can read these articles; discover tips to help you as an individual or help you connect with Event Vendors on our website.

What if I change my mind during a project and want to cancel a contract?

We are not involved with any negotiation you have with any event vendor. Should there be any cancellation or change of plan contact the event vendor as soon as possible. We ask that you remember to come back to our Web site to complete your Ratings & Reviews survey.

What can I do to maintain the high level of service that Corahub event vendor professionals provide?

Complete your Ratings & Reviews survey! This short survey provides great feedback for other consumers and also for event vendor professionals this will help us to continue to offer exceptional value.

What are Ratings & Reviews?

Ratings & Reviews are perhaps the most important service we offer to our users. This includes valuable word-of-mouth feedback from Corahub customers. For all requests you place with any event vendor on Corahub, you’ll be asked to submit Ratings & Reviews for the event vendor professionals you are presented. When you do, you not only help other consumers make the right choice, you also contribute to the overall quality of service we offer.

Will Corahub cancel an event service professional’s member status upon receiving a customer complaint?

Your feedback is vital to the quality of service our member professionals provide. As with any credible complaint process, first we will evaluate both sides of the story before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the event vendor, we reserve the right to remove an event vendor from our system.

When do I submit a Ratings & Reviews survey?

When you’re ready, but we advise as soon as the job has been executed, because it’s hard for us to know exactly when your job is done, we may ask you to submit your Ratings & Reviews before you’re ready.

Once your job is complete, you can always visit the www.corahub.com Web site to close your job, and complete your Ratings & Reviews at that time.

How does Corahub get paid if this is a free service?

You are not charged for this service because event vendors pay advertising fees to participate in Corahub network system. Event Vendors specify the type of work they do and the Geo-location they serve. These fees do not affect your estimate.

What cities does Corahub service?

Currently we are dominant in the South-South region of Nigeria; our website also covers the entire Nigeria with a directory of screened event vendor professionals.

What can I do to make sure I don’t pay too much for my projects?

It is your responsibility as a customer to choose the price that best suites you, and all prices should be clearly stated on contracts. If something is unclear to you, ask questions.

Why are Ratings & Reviews important?

Ratings & Reviews by consumers form the cornerstone of our online district. They also help us keep track of the quality of service provided by our member event vendor professionals.

What is “Tell A Friend”?

“Tell A Friend” is equivalent to “word of mouth.” We believe we’re providing a great service to consumers and event vendor professionals alike. Tell A Friend is an easy way for you to tell your friends about us.

What is Corahub?

Corahub is an online event site that brings together people who are planning any kind of event and people who are ready to help then provide services. Thus relieving the stress of planning an event at the same time helping event businesses to grow.

How can I advertise on your site?

To advertise your business, kindly send an email to info@corahub.com or call 08173044532, 08095956786.

I am planning an event but I don’t know which service provider to use. Can you help?

Yes we are ready to help you. Kindly send an email to info@corahub.com or call 08173044532, 08095956786.

How do I know which service provider to choose?

Corahub is designed to make your search easy. The features and prices of every service provider is clearly listed. According to your specific need or budget, you can use the advance search option.

Are Corahub service providers confined to a set region?

No. you can find services in every region in Nigeria

Do I make payment to Corahub or Directly to the service providers?

Please make payment to the service provider you select

Does Corahub have any offline service or support infrastructure?

Yes. You can call our customer service on 08173044532, 08095956786 from 8am – 5pm

How do I find the closest service provider to me?

You can find the Closest service provider by simply selecting the city you are located or by clicking on the map and view service providers around your location
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